This Privacy Policy explains how Warranty and Services LLC ("we", "us") collects, uses and shares information when you visit https://portal.warrantyandservices.com or use our services.
1. Information we collect
- Information you provide: name, phone number, email, service address, ZIP code and details about your appliance or problem when you contact us or request service.
- Automatically collected: IP address, browser type, device information, pages visited and referring URL, collected through cookies and similar technologies.
- Payment information: processed by our payment providers; we do not store full card numbers.
2. How we use information
- To schedule, perform and invoice services
- To respond to questions and send appointment updates
- To improve our website and measure advertising performance
- To comply with legal obligations
3. Advertising and analytics
We may use Microsoft Advertising and similar services. Microsoft may use cookies and the Universal Event Tracking (UET) tag to measure clicks and conversions. You can learn how Microsoft handles data in the Microsoft Privacy Statement and opt out of personalized ads at Microsoft ad settings. Non-essential cookies load only with your consent.
4. Sharing
We do not sell your personal information. We share it only with service providers who help us operate (for example, payment processing, email and hosting), when required by law, or to protect our rights.
5. Retention
We keep customer records for as long as needed to provide service and meet legal, tax and accounting requirements.
6. Your choices and rights
You may request access to, correction of, or deletion of your personal information by contacting us. You can change cookie preferences at any time using the "Cookie Settings" link in the footer.
7. Security
We use reasonable safeguards to protect information, but no method of transmission over the internet is completely secure.
8. Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
9. Changes
We may update this policy. The "Last updated" date shows when it was last revised.
10. Contact
Warranty and Services LLC
Attn: Kelly Jamison
2617 Palmland Dr, Columbia, SC 29209, USA
Phone: (352) 501-1410
Email: admin@portal.warrantyandservices.com