What areas do you serve?
Columbia, SC and nearby communities. See our service area page.
How much does a service call cost?
We quote the diagnostic fee when you book. It is applied to the repair if you go ahead with it.
Do you give estimates before starting?
Yes. You always receive a written estimate and nothing is done without your approval.
Is your work guaranteed?
Labor is guaranteed for 90 days. Parts carry their supplier's warranty. See our Workmanship Guarantee.
Are you an appliance manufacturer's service center?
No. We are an independent repair company and are not affiliated with any manufacturer.
Do you sell warranties or insurance?
No. We provide repair and maintenance services only. We do not sell insurance, extended warranties or home warranty contracts.
Which payment methods do you accept?
Major credit and debit cards, cash and checks. Payment is due when the work is complete.
How do I cancel or reschedule?
Call or email at least 24 hours before your appointment. See our Cancellation & Refund Policy.
What are your hours?
Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 2:00 PM.
Should I repair or replace my appliance?
As a rule of thumb, if the repair is more than half the price of a new unit and the appliance is near the end of its typical life, replacement may make more sense. We'll give you an honest recommendation.
Something not working right?
Call (352) 501-1410 or send a request. We will confirm a visit time and give you a price before any work starts.